Privacy Policy
Last Updated: 03/12/2025
At KITCHEN STUDIO (DONCASTER) LIMITED (the “Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website at:
https://kitchenssunderland.co.uk/
By using our website, you agree to the practices described in this policy.
Information We Collect
Automatic Collection
Our website (and our hosting/software providers) may automatically collect certain technical information when you interact with it. This may include:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and browsing behaviour
- Date and time of visits
This information is collected through standard server logs, cookies, and analytics tools.
Direct Collection
If you choose to contact us via contact forms, email, or telephone, we may collect personal information that you voluntarily provide, such as:
- Your name
- Email address
- Telephone number
- Any information included within your enquiry
We do not intentionally collect special category data, and we ask that you do not submit such information unless it is strictly necessary. If such data is provided, it will only be processed where a lawful basis applies.
How We Use Your Information
We use personal data for the following purposes:
- To respond to enquiries and communicate with you
- To operate and improve our website, including monitoring performance and usage
- To provide our services and manage customer relationships
- For legal and regulatory compliance, including responding to lawful requests
- To prevent fraud and maintain security
We will only process your data where a lawful basis applies, including consent, contract, legal obligation, or legitimate interests in accordance with UK GDPR.
Cookies
What Are Cookies?
Cookies are small text files placed on your device that help websites function effectively and improve user experience
How We Use Cookies
We use cookies:
- To enable essential website functionality
- To remember user preferences
- To analyse website traffic and user behaviour
Managing Cookies
Most browsers allow you to control or disable cookies through their settings. Please note that disabling certain cookies may affect the functionality of our website.
For detailed information about how we use cookies, please visit our dedicated Cookie Policy.
Data Sharing
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
However, your data may be shared where necessary with:
- Website hosting providers
- IT service providers
- Professional advisers (e.g. accountants, solicitors)
- Law enforcement or regulatory authorities where legally required
All third parties are required to respect the security of your personal data and process it in accordance with the law.
Data Security
We take appropriate technical and organisational measures to protect the personal information we collect against:
- Unauthorised access
- Accidental loss
- Unlawful processing
- Disclosure or destruction
Where third-party platforms process any personal data on our behalf, their security procedures and safeguards will also apply.
Data Retention
We retain personal data submitted through our website (such as enquiries and contact form submissions) only for as long as is reasonably necessary to respond to your enquiry, maintain appropriate business records, and for legitimate business or legal purposes.
Enquiry and correspondence data is typically retained for no longer than 24 months, after which it is securely deleted unless there is a lawful reason to retain it for longer (for example, where a customer relationship later develops or where required by law).
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before submitting any personal data.
Your Rights Under UK GDPR
You have the following rights under data protection law:
- The right to access your personal data
- The right to correct inaccurate data
- The right to erase your data
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to withdraw consent at any time
To exercise any of these rights, please contact: james@kitchenssunderland.co.uk
We may need to verify your identity before responding to a data request, and we will respond within one month as required by law.
Complaints
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
Company Name: KITCHEN STUDIO (DONCASTER) LIMITED
Registered Address: 19 Sandringham Road, Doncaster, South Yorkshire, England, DN2 5HU
Company Number: 10404918
Email: james@kitchenssunderland.co.uk
Website: https://kitchenssunderland.co.uk/